SIAM: Manage multi-provider services. Learn the business case, benefits, processes, and challenges. Prepare for the EXIN SIAM Foundation exam.
Service Integration and Management (SIAM) is a management methodology for environments where services are sourced from multiple service providers and not just a single service provider. In this series we explore the SIAM Eco-system including the business case for SIAM, the benefits of the methodology, the processes involved, and the challenges to implementing and maintaining the eco-system. This series also prepares you for the EXIN SIAM Foundation exam.
Here is the course outline:
ACI Course Work Template |
Completion
The following certificates are awarded when the course is completed:
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CPE Credit Certificate |