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AI Value Simplified: Communicating Impact and ROI to the Board


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Kush Sharma, Dr. Denise Turley and Sergio Trindade share strategies for effectively communicating AI value to boards, covering realistic expectations, quantifiable benefits, strategic metrics and best practices for articulating ROI to stakeholders.

As AI initiatives become essential to business operations, boards are increasingly focusing on their impact and ROI. Despite the demonstrated value of AI, especially generative AI, conveying its benefits to the board effectively remains a significant challenge.

This difficulty often starts even before the AI is implemented, with the need to upsell its potential value. Setting realistic expectations and choosing metrics and KPIs that align with business objectives are crucial for accurately measuring AI performance and impact.

In this session, the panelists will delve into the key aspects of evaluating AI initiatives and effectively communicating their value to the board, ensuring clarity and persuasion.  The discussion will cover establishing clear and realistic expectations, quantifying AI benefits and costs, identifying metrics and KPIs to assess project success, emphasizing continuous improvement and optimization, and sharing best practices for articulating the value and ROI of AI initiatives to key stakeholders. 

Here is the course outline:

AI Value Simplified: Communicating Impact and ROI to the Board