Computer User Support Specialist - Self Paced Course provides flexible IT support training, focusing on troubleshooting and customer service skills for aspiring support professionals.
This comprehensive self-paced course provides the foundational knowledge and practical skills required for a Computer User Support Specialist role. Engage with learning modules and integrated labs covering hardware, software installation and management, operating systems (Windows, macOS, Linux), networking basics, security fundamentals, troubleshooting methodologies, and customer service best practices pertinent to IT support. This collection prepares you with the technical proficiency needed for entry-level Computer User Support.

Here is the course outline:
1. Computer User Support Specialist Lab |
Completion
The following certificates are awarded when the course is completed:
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CPE Credit Certificate |