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Addressing Human Error as a Cybersecurity Vulnerability


Course
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Andrade, Valero, Sánchez, Ortiz and Salas discuss proactive strategies to address the 80% of security incidents involving human interaction through education, empathy and appropriate AI governance.

Human behavior remains the most exploitable attack vector in cybersecurity, with approximately 80% of security incidents involving human interaction. Organizations struggle to balance the need for security with user convenience to minimize the likelihood of employees circumventing security protocols. As cyberattacks exploiting human vulnerabilities increase, it is imperative for security leaders to develop proactive strategies that can be implemented to detect and mitigate these threats, beyond traditional technological defenses.

The session will cover:

  • Developing continuous, relevant security education that maintains user vigilance through storytelling, gamification and personalized content;
  • Transforming security teams from enforcers to enablers by adopting an empathetic, service-oriented approach that encourages users to report concerns without fear of judgment;
  • Managing AI adoption securely in the workplace through appropriate governance frameworks and employee education.

Here is the course outline:

Addressing Human Error as a Persistent Cybersecurity Vulnerability

Completion

The following certificates are awarded when the course is completed:

CPE Credit Certificate