Technology leadership in disruptive times requires moving beyond incremental thinking to transformational impact. Many organizations struggle with AI adoption that delivers measurable business value rather than just superficial gains. Success demands questioning existing processes entirely, building AI-ready systems from legacy foundations, and fostering engineering teams that understand customer context deeply.

Real transformation emerges when leaders stop automating existing workflows and instead reimagine how work gets done. Engineers need business immersion - sitting with customers, understanding pain points and working alongside operations teams. Meanwhile, data protection cannot be an afterthought; with evolving regulatory landscapes, privacy-by-design becomes a competitive imperative rather than compliance overhead.

The session, led by Sankaralingam T, senior vice president engineering at Plum, will cover:

• Practical strategies to build AI-ready systems that deliver intelligent automation;
• How cross-functional collaboration fuels faster innovation and stronger alignment;
• Embedding data protection and privacy as foundational pillars of trust.