Organizations are rapidly transitioning from manual cybersecurity operations to AI-driven hybrid models where artificial intelligence handles tier-one functions such as log parsing, alert triage and false positive reduction. This shift has transformed security operations centers from reactive monitoring stations into strategic oversight hubs.

However, this transformation presents significant challenges beyond technical implementation. Cultural resistance remains a major barrier, particularly in regions where cybersecurity maturity is still developing. Organizations must balance the speed and accuracy of AI-driven detection with the contextual decision-making that only human analysts can provide.

In this session, Tomvie Ozi, CISO at Access Bank Gambia, will share insights on:

• Building hybrid security operations that leverage AI for automated response;
• Overcoming cultural and technical barriers to AI adoption;
• Moving beyond reactive postures toward predictive capabilities and automated remediation.