Transforming People & Processes in Manufacturing
Course
Robert Mitera explores human factors engineering principles that reduce cognitive load, adopts aviation safety privilege models and addresses why cybersecurity awareness training fails without continuous process integration.
Technical excellence alone cannot overcome broken processes that create organizational risk. When teams operate under extreme stress with unclear communication, excessive cognitive load and punitive cultures, employees find the first reasonable workaround rather than following optimal security procedures.
Process re-engineering addresses what everyone sees but nobody fixes. Manufacturing environments already face production pressure from dozens of competing demands. Security cannot add endless friction through complex multi-step procedures that drain cognitive capacity. Success requires adopting human factors engineering principles - usability, team dynamics, stress management and cognitive load reduction - that make compliant paths easier than resistance.
The session, led by Robert Mitera of Baxter International, will cover:
- Aviation safety privilege models that enable honest problem reporting without punitive blame cultures;
- Communication strategies that prevent false narratives when information remains unclear;
- Why cybersecurity awareness training fails within six to eight weeks without continuous process integration.
Here is the course outline:
Making Security Easier Than Resistance: Transforming People and Processes in Manufacturing |
Completion
The following certificates are awarded when the course is completed:
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CPE Credit Certificate |
