John Ballentine examines how AI is reshaping OT threat landscapes and why governing human-AI boundaries - not automation - is the defining challenge for critical infrastructure operators.
In critical infrastructure environments, artificial intelligence is already present - in monitoring, optimization and decision support - but its integration demands far more than technical deployment. In this session, John Ballentine, ICS Cybersecurity Program lead at the Port Authority of New York and New Jersey, cuts through the polarized debate around AI in OT environments to focus on what actually matters: governance, accountability, and the deliberate boundaries between machine intelligence and human judgment. Drawing on real-world experience managing cybersecurity across airports, bridges, tunnels and transit systems, Ballentine shares why the goal should not be smarter AI, but better-governed AI.
The session will cover:
- What cultural and organizational shifts are required to integrate AI effectively into SOC environments;
- How forward-thinking teams are building collaborative human-AI models that elevate performance and create more resilient operations;
- Practical guidance for beginning or scaling an AI-enabled SOC transformation.
Here is the course outline:
AI in Critical Infrastructure Protection |
Completion
The following certificates are awarded when the course is completed:
 |
CPE Credit Certificate |
