From AI Chaos to AI Control and Governance
Course
Gaurav Mahendru of ServiceNow shows how the AI control tower framework - spanning discovery, governance, security, observability and measurement - can bring shadow AI sprawl under control before it becomes a breach.
Business leaders are rushing to deploy chatbots and artificial intelligence agents without the foundational controls to govern them. And the result is an exploding attack surface, shadow AI sprawl, over-privileged non-human identities, and AI agents accessing sensitive data they were never meant to touch. The chaos is not a technology problem; it is a governance gap.
In this session, Gaurav Mahendru, director of technology workflows (India) at ServiceNow, will discuss:
- How to build a platform to integrate AI, data, workflows and security;
- How to evolve an operational model along with consistent governance;
- How to govern agentic AI and establish quantifiable benefits in operational efficiency and risk management.
Here is the course outline:
From AI Chaos to AI Control and Governance |
Completion
The following certificates are awarded when the course is completed:
 |
CPE Credit Certificate |
