Traditional account recovery and help desk processes have become prime targets for attackers. Healthcare organizations are tasked with modernizing their identity security strategy to reduce cyber risk while improving the user experience. Identity orchestration, automation and phishing-resistant multifactor authentication need to be adopted to strengthen security without slowing clinical operations. This session explores measurable business outcomes and the growing need to secure AI-driven, non-human identities as healthcare embraces intelligent automation.

In this session, you will learn:

• How to modernize identity verification, account recovery and self-service authentication;
• How to reduce help desk workload while improving security, user experience and operational efficiency;
• How to prepare identity programs to govern AI agents and other non-human identities.